Late night reservation calls,
Like the counseling manager
The AI callbot naturally answers missed and late-night calls, asks only the necessary information, and organizes the details for each customer for the consultation manager to take over. For just 100 won per minute, you can start with just the phone call you need.
- Automatic response at night or during absence
- Reservation and follow-up information connection
- Summary of lead and regular management
Even late at night, customers get answers right away
If you don't miss a call, visit reservations, follow-up information, and customer care will proceed more naturally.
Thank you even late at night. See you tomorrow.
I thought I missed the call, but the reservation was made right away.
The details for the person in charge to check were organized so there was no need to explain again.
A missed call is a missed sale
If you have to call back all the leads generated by advertising costs, inquiries about overnight reservations, and repeated complaints, your management costs will continue to increase.
- If sales advertising leads come in at night, they are already cold the next day.
- Repeated calls for reservations, locations, and prices continue to eat up staff time.
- Missed call notes and consultation records are scattered, making follow-up management difficult.
- Response quality and speed may fluctuate until you increase the number of call staff.
Answer calls, manage leads, and save money in one flow
There is no need to build a large call center from scratch. By automating repetitive calls, the customer service manager can focus on important customers.
Late-night/out-of-office response
We receive calls at night, lunchtime, and weekends, and organize desired reservation dates and contact times.
Collect new leads
We ask for your name, contact information, product of interest, and intention to visit and immediately leave a list of follow-up consultations.
Regular/reservation management
Management becomes easier by handling repeat visits, reservation changes, reminders, and information calls on a consistent basis.
Save on response costs
By reducing repeat calls and initial confirmation calls, you free up response time before hiring employees.
Let’s start with the phones you will use right away for each industry.
The questions asked and follow-up management are different for sales, hospital, energy complaints, and sales calls.
Below is an example for introduction review. The actual response text, transmission, recording, and personal information notice are confirmed in accordance with the operating policy.
When advertising leads come in, we immediately organize visit reservations and interest types.
- Nighttime lead response
- Reservation to visit model house
- Retry unresponsive customer
For hospital reservations and inquiries, please visit the dedicated hospital call consultation landing for more details.
- Night reservation call
- Classification of treatment department and symptom range
- Reservation request/CRM handover
Classifies repeated complaints and organizes them into content for the person in charge of action to take action.
- Classification of types of discomfort
- Check urgency
- Forward to responsible department
Secure consultation time by reducing confirmation calls and reminder calls.
- Confirm consultation reservation
- Reminder before visit
- Follow-up text message
Simple settings, management at a glance
All you have to do is decide on the type of call, choose the questions you want to ask, and tailor the summary format your reps will see to get started.
- 01
1. Select calls to answer automatically
Choose the most effective calls first, such as overnight reservations, sales leads, or repeat inquiries.
- 02
2. Set standards for connecting questions and people
Organize the information you need to ask and the situations you should immediately pass on to the person in charge.
- 03
3. Receive a list of leads, reservations, and complaints
Deliver post-call summaries to Slack, Sheets, CRM, and internal tools.
Get the 30 most missed calls
You can find out more details about sales, complaints, and sales calls here, and about automatic response to hospital reservations and inquiries at the Osowa Hospital dedicated landing (osowa.docenty.ai/call-manager).
Telephone Automation Scope ConsultationFrequently Asked Questions
Apply for lead management consultation
Let us know what types of calls you miss the most and we'll outline the best areas to automate.
Contact us directly
If a consultation feels like too much, contact us through a channel below.
Contact via KakaoTalkCall +82-2-6269-2193- · Consultations are free. Pricing is shared after scope is confirmed.
- · Business registration and tax invoices are available.